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As a special courtesy, we will provide accommodation and meals for passengers whom either have an involuntary stopover in Shanghai or involve a 10 hours+ transit in Shanghai.


     1. Overnight accommodation: if you travel from Australia and have an involuntary stopover in Shanghai, you are eligible to have the free accommodation, hotel transfers and next day breakfast.

     2. Day time use hotel/Two meal vouchers: If your international flight landing at Shanghai Pudong International airport before 9am; and the connecting flight to the third country is more than 10 hours. You are eligible to choose either the hotel stay or meal vouchers. This offer is valid for passengers whom travel between 11th Feb 17 and 31st Dec 17.

     3.Meal vouchers: One meal voucher is offered to passengers whom transit in Shanghai for over 5 hours. This offer is valid for passengers whom travel between 1st Mar 17 and 31st Dec17 and for Easternmiles members only.


To be eligible for those services, you must be travelling on a China Eastern or Shanghai Airlines operated flights originating from Australia, and your itinerary must be on a single booking on China Eastern ticket. Infant tickets are not applicable to the services.

Any services provided are subject to availability and booking request needs to be sent to China Eastern Australia offices at least 5 business days prior departure date.

China Eastern reserve the right of final explanations.